Baji22 Privacy Policy –
Your Data, Your Rights

Baji22 is an online betting and casino platform operating at baji22.net, serving players primarily in Bangladesh. When this Privacy Policy refers to "baji22", "we", "us", or "our", it means the baji22 platform and the company that operates it.

This Privacy Policy applies to all users of the baji22 website and mobile application. By registering an account or using the baji22 platform in any way, you confirm that you have read and understood this policy. If you have any questions about how baji22 handles your personal data, please contact the support team at [email protected] before registering.

Baji22 collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and occasionally from third-party sources for verification purposes. Here is a breakdown of the categories of data baji22 collects:

Baji22 does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law or regulation.

Baji22 uses the personal data it collects for specific, legitimate purposes. Your data is never used in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which baji22 uses your personal data are:

• Account Management: To create and manage your baji22 account, verify your identity, and keep your account secure.
• Transaction Processing: To process deposits, withdrawals, and bonus payments on the baji22 platform.
• Legal Compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and other applicable laws.
• Platform Security: To detect and prevent fraud, cheating, money laundering, and other prohibited activities on baji22.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Service Improvement: To analyse how players use baji22 and improve the platform's features, performance, and user experience.
• Marketing Communications: To send you promotional offers and updates about baji22, where you have given consent to receive such communications. You can opt out at any time.
• Responsible Gaming: To monitor your gambling activity and provide responsible gaming interventions where appropriate, in line with baji22's duty of care to its players.

Baji22 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract Performance: Processing is necessary to fulfil the contract between you and baji22 — for example, to operate your account and process your transactions.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML and age verification requirements.
• Legitimate Interests: Processing is necessary for baji22's legitimate business interests, such as fraud prevention and platform security, provided these interests are not overridden by your rights.
• Consent: For certain types of processing — such as sending marketing communications — baji22 relies on your explicit consent. You may withdraw this consent at any time.

Baji22 does not sell your personal data to third parties. However, baji22 may share your data with certain trusted third parties where necessary to operate the platform and comply with legal obligations. These include:

• Payment Processors: bKash, Nagad, Rocket, and other payment service providers, to process your deposits and withdrawals. These providers have their own privacy policies and are bound by strict data security standards.
• Identity Verification Providers: Third-party KYC (Know Your Customer) services used to verify your identity and age in compliance with regulatory requirements.
• Game Providers: Software providers whose games are available on the baji22 platform may receive limited technical data necessary to deliver the game experience.
• Regulatory Authorities: Baji22 may be required to share your data with licensing authorities, law enforcement agencies, or other regulatory bodies where required by law.
• IT and Security Providers: Companies that provide hosting, cybersecurity, and technical infrastructure services to baji22, all of whom are bound by strict confidentiality agreements.

All third parties with whom baji22 shares your data are required to handle it securely and in accordance with applicable data protection laws. Baji22 does not permit third parties to use your data for their own marketing purposes.

Baji22 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help baji22 recognise you, remember your preferences, and improve your overall experience. Here is a summary of the types of cookies baji22 uses:

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies will prevent you from using the baji22 platform. For more information on managing cookies, refer to your browser's help documentation.

Baji22 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account Data: Retained for the duration of your account and for a minimum of five years after account closure, as required by AML regulations.
• Transaction Records: Retained for a minimum of five years from the date of the transaction, in line with financial record-keeping requirements.
• Support Communications: Retained for up to three years from the date of the last interaction, to assist with any future queries or disputes.
• Marketing Consent Records: Retained for as long as you remain subscribed to baji22 marketing communications, plus a reasonable period thereafter as evidence of consent.
• Technical and Usage Data: Typically retained for up to 12 months, after which it is anonymised or deleted.

When personal data is no longer required, baji22 securely deletes or anonymises it so that it can no longer be linked back to you.

Baji22 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the baji22 platform.
• Encrypted storage of sensitive personal and financial data on baji22 servers.
• Strict access controls ensuring that only authorised baji22 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and penetration testing of the baji22 platform.
• Two-factor authentication options available to all baji22 account holders.
• Continuous monitoring of the baji22 platform for suspicious activity and potential security threats.

While baji22 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password and never share your baji22 login credentials with anyone.

As a baji22 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the baji22 support team at [email protected]:

Baji22 will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case baji22 will notify you of the extension and the reason for it.

The baji22 platform is strictly for adults aged 18 and above. Baji22 does not knowingly collect personal data from anyone under the age of 18. If baji22 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that your child has registered on baji22, please contact the support team at [email protected] immediately. Baji22 takes underage access extremely seriously and will act promptly on any such report.

Baji22 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how baji22 uses your personal data, baji22 will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of baji22 after any update constitutes acceptance of the revised Privacy Policy.

Baji22 recommends that you review this Privacy Policy periodically to stay informed about how your data is being handled. If you disagree with any changes, you should stop using baji22 and contact the support team to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baji22 handles your personal data, please get in touch using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 from your baji22 account dashboard
• FAQ: Visit the baji22 FAQ page for quick answers

Baji22 aims to respond to all privacy-related requests within 30 days. For formal complaints that cannot be resolved through the support team, you may escalate the matter to the relevant data protection authority in your jurisdiction.